Live chat has become the leading digital contact method for online customers. A staggering 46% of customers prefer live chat compared to 29% for email, and 16% for social media.
If you are running an online business or store and don’t have a live chat on your website, you are missing a massive opportunity to not only connect with your customers, but to increase your reputation and revenue. 77% of customers surveyed said they won’t even make a purchase if a website does not have a live chat function!
With chatbot you can connect from anywhere to engage your customers in real-time, create unparalleled customer service and improve your sales.